Track, follow up, and close deals without the spreadsheets.
Utso CRM gives you a complete picture of every relationship, from first contact to closed deal, so your team always knows what to do next instead of checking three different spreadsheets.
Generic CRM software wasn't designed around WhatsApp follow-ups, district-level territories, or a pipeline that mirrors how local deals actually close.
Every contact carries a WhatsApp number, Facebook profile, district and thana address, preferred contact channel, and a relationship-strength indicator — the details Bangladeshi sales teams actually track, built into the record instead of a custom field workaround.
Deals move through New Lead (5%) to Contacted, Qualified, Proposal, Negotiation, Won (100%), or Lost (0%), so pipeline value and forecasts reflect how likely a deal actually is to close, not just how many deals are open.
Every client sits at Prospect, Qualified, Proposal, Active Client, or Churned, so any team member can see exactly where a relationship stands without reading through the activity log first.
Run outreach and nurture campaigns without paying for a separate email marketing tool or risking your domain's sender reputation.
Send merge-tag personalized bulk email with rate throttling, pause and resume controls, hard bounce suppression, an RFC-compliant unsubscribe header, and scheduled sends, then check performance with per-campaign send statistics.
Configure your own SMTP at the company level, and Utso's built-in DNS health helper checks SPF, DKIM, and DMARC records live, so your campaigns are less likely to land in spam before you send the first one.
From a sales team of three to a multi-branch operation, the same pipeline scales without a per-seat license fee.
If leads live in a spreadsheet and deals get lost between reps, Utso CRM gives every deal one home, with leads assigned to the right sales or account manager the moment they're created.
Staff details come across from HR into your sales reports, and closed deals go to Analytics, so you can see sales results next to team size in one place.
You decide who can see which sales pipelines, leads, and reports, while revenue and win-rate figures show exactly how each person and team is doing.
District and thana address fields let a multi-branch sales team see performance broken down by territory, not just company-wide, without switching to a separate reporting tool.
CRM cost scales with your customer base, not with how many people are logged in.
CRM is billed 200 BDT per block of 1,000 CRM clients. A partial block still counts as a full block, so 1,200 clients bills as two blocks, however many sales reps are using it.
CRM runs as an add-on above the mandatory 50 BDT per active employee per month Core HR module, so you only pay for CRM once you actually need it.
See full pricingStart free and experience how Utso CRM keeps your team in sync.
Yes. CRM is an independent add-on on top of the mandatory Core HR module — you don't need Payroll enabled to use it.
CRM is billed 200 BDT per block of 1,000 CRM clients, with a partial block still counting as a full block, on top of the required 50 BDT per active employee per month for Core HR.
Yes. Merge tags, rate throttling, pause and resume, hard bounce suppression, an RFC-compliant unsubscribe header, scheduled sends, and per-campaign statistics are all built in, with no separate email tool required.
Yes. WhatsApp number, Facebook profile, district and thana address, preferred contact channel, and relationship strength are native fields on every contact.
Yes. Deals move through a visual, drag-and-drop pipeline across 7 configurable stages, each carrying its own win probability, expected close date, and value.
Yes. It pulls employee data from HRM for team-level sales analytics and pushes closed-deal data to Analytics for company-wide KPIs, all inside the same authenticated session.
Yes. Give each person a role — sales manager, executive, viewer, and others — and that decides which pipelines, leads, and reports they can see.
Yes. Utso's interface, including CRM, is available in Bangla alongside English, Hindi, French, and German.
Yes. Leads and clients can be imported in bulk into a single database, then assigned to the right sales or account manager instead of being re-entered one at a time.
Yes. There's no minimum seat count — CRM is billed by client volume, so a small team pays for the clients it actually manages, not for a fixed number of user licenses.
Yes. Campaigns support scheduled sends alongside merge tags and rate throttling, so outreach can be queued ahead of time instead of sent manually one by one.
Yes. A sales summary dashboard tracks top performers and trends, while team and role management tracks revenue and win ratio by user or by team.
Hard bounces are automatically suppressed and every campaign carries an RFC-compliant unsubscribe header, so recipient list hygiene is handled without manual cleanup after each send.
Yes. Client records in Utso CRM can be linked to projects elsewhere in the platform, so account managers can see project status without leaving the CRM view.
Yes. Internal notes and comment threads on each lead let more than one team member collaborate on the same deal without losing context in a separate chat.
Yes. Activities integrate with email or calendar for quick syncing, so logged calls and meetings line up with your existing calendar instead of requiring double entry.
Yes. Utso lets you switch between multiple companies without re-logging in, so a business running more than one entity can see each one's sales pipeline separately from the same account.
